Shipping policy

SHIPPING POLICY — LA CHAPARRITA LLC

Thank you for choosing La Chaparrita LLC. We are committed to delivering our authentic Western wear to your doorstep as quickly and safely as possible. Please review our shipping guidelines below:

1. PROCESSING TIMES

  • Standard Shipping: All orders are processed within 1 to 3 business days (excluding weekends and holidays).

  • Local Pickup: Orders selected for local pickup are typically ready within 24 hours. You will receive an email notification when your order is ready for collection at our Columbus, Ohio location.

2. SHIPPING ZONES (DOMESTIC ONLY)

Currently, La Chaparrita LLC only ships to addresses within the United States, including all 50 states, D.C., and U.S. Territories. At this time, we do not offer international shipping.

3. SHIPPING RATES & ESTIMATES

Shipping charges for your order will be calculated and displayed at checkout. Our rates are based on order value and weight:

  • Economy Shipping: Available for orders over $50.00.

  • Secure Multi-Item Shipping: Calculated by weight to ensure your products (boots, belts, hats) are protected and shipped together efficiently.

  • Carriers: We primarily ship via USPS, UPS, and FedEx to ensure reliable delivery.

4. LOCAL PICKUP (COLUMBUS, OHIO)

You can skip the shipping fees with free local pickup at our store:

  • Location: 2655 W Broad St, Columbus, OH 43204.

  • Hours: Please check our current store hours before arriving.

  • Requirements: Please bring your order confirmation email and a valid ID for pickup.

5. ORDER TRACKING

Once your order has shipped, you will receive an email notification with a tracking number. Please allow 48 hours for the tracking information to become active.

6. LOST, STOLEN, OR DAMAGED PACKAGES (PORCH PIRACY)

La Chaparrita LLC is not responsible for packages once they are marked as "Delivered" by the carrier.

  • We are not liable for "Porch Piracy" or stolen packages.

  • If your tracking information shows that your package was delivered but you cannot find it, please contact the carrier directly to file a claim.

  • For high-value orders, we recommend being present at the time of delivery or requesting a "Signature Required" service (additional fees may apply).

7. RETURN SHIPPING

Please note that customers are responsible for paying their own shipping costs for returning items. Shipping costs are non-refundable. For more details, please refer to our Refund Policy.